Track critical communications seamlessly
Manage inbound and interdepartmental mail and packages more efficiently, and give recipients complete visibility into their items.
Today's challenge
Many government institutions face challenges in managing inbound and interdepartmental items due to outdated processes that limit tracking capabilities. Handwritten logs and manual spreadsheets are time-consuming and prone to human error, leading to misrouted or lost items and delays in critical document delivery. The absence of reliable and accurate tracking systems, especially for non-barcoded mail, creates security and compliance risks, particularly for sensitive materials like legal notices, financial documents, and classified information.
Staffing shortages and hybrid work arrangements exacerbate these issues, make it difficult to maintain operational efficiency, and ultimately impact the ability to deliver essential government services effectively.
Sensitive item contents and documents make for greater security and compliance risks
Time-consuming, manual processes strain already limited resources
Limited chain of custody and lack of tracking for non-barcoded mail leads to lost or untraceable items
No efficient way to inform remote workers about inbound items
Secure and authenticated pickup and delivery is required
Key features
Explore the key features that make Received Digital the ideal solution for government institutions.
Why Received Digital?
Image-based capture
Capturing an actual image of the envelope or package replaces outdated barcode scanning and gives recipients a real preview of their item.
Automatic notifications
Make the notification process easy and efficient for staff while also making important communications available to recipients immediately.
Proof of pickup and delivery
Record proof of pickup or delivery by capturing the recipient's signature, scanning their unique QR code, or capturing an image upon delivery.
Full event history
Bolster security and eliminate the risk of lost, stolen, or damaged mail and packages by tracking every item from receipt to recipient.
Strategic insights
Leverage data-driven insights from Received Digital’s dashboard of KPIs to track inbound trends and optimize operations.
Configurable to your mailroom
Choose from a number of workflows for different methods of storing and managing inbound items to match your specific environment.