Features for maximizing mailroom efficiency

With just a single image, every barcode is identified, and every tracking number is logged, ensuring all data is searchable. Advanced duplicate detection logic compares data to prevent logging mistakes.

Received Digital records every important event that takes place on an item’s journey from receipt to recipient, so you always have a complete chain-of-custody for reference.

When recipients forget to pick up an item or request an action, a helpful reminder after a specified duration is all it takes to keep things moving and avoid pileups in the mailroom.

Never let a piece slip through the cracks. When an item has sat dormant for too long, it can automatically be escalated to the recipient's supervisor, ensuring it is dealt with.

Tailor notifications to your recipients with complete control over text and branding. Advanced customization is made easy with an intuitive editor.

Received Digital enables communication between recipients and mailroom operators right in the application with a unique comment section for every item received, eliminating disconnected email chains.

Set assistants to give other people the ability to view and action items on behalf of a recipient. Create groups to manage items intended for an entire department.

Require proof of pickup or delivery to ensure a secure and accountable handoff, with flexible verification methods including signatures, contactless QR code or ID card scans, and image confirmation.

Integrate with supported smart locker systems to automate the pickup process. Received Digital exchanges information with locker providers and keeps item status synchronized so it always provides an accurate view.

Simplify access and reduce friction by allowing users to sign in with their existing organizational credentials. Enable SSO with a SAML 2.0 identity provider.

Add an extra layer of protection by requiring a second form of verification during sign-in. For those managing inbound items with particularly sensitive information, two-factor authentication is a robust safeguard.