Modern Mail & Package Management

Built for organizations that need every item accounted for and every recipient confident it's on the way.

Mailroom using Received Digital to manage inbound mail and packages

Single-click intake

Log inbound items instantly with single-click image capture, eliminating unnecessary handling.

Intelligent assignment algorithm

AI-powered, automatic assignment with industry-leading accuracy prevents routing errors.

Interactive virtual mailbox

Empower recipients with transparent tracking and interactive item management that cuts inquiries.

Simplify processing with specialized workflows for mail and packages

Reduce time spent logging packages by up to 90% while extending the same level of accountability to mail with the only solution on the market built to manage it with ease. Quickly and easily image package labels and envelopes while Received Digital automatically identifies the recipient and assigns the item.

Give recipients complete visibility into their items with a virtual mailbox

Reduce recipient inquiries and speed up responsiveness with automatic, image-rich notifications. Give recipients the ability to request actions and communicate directly with the mailroom right within the platform, whether they’re on-site or remote.

Gain full chain-of-custody and comprehensive event history

All mail and packages are tracked end-to-end, from receipt to recipient, for total accountability. Resolve disputes and reduce risk with a detailed event history of every item received, while a dynamic dashboard provides real-time visibility into performance and volume trends.

Cultivate a secure and sustainable workplace by digitizing communications and recycling unwanted mail

Eliminate the risk for sensitive information to be mishandled with secure, digital delivery. Make disposal of unwanted mail easy by allowing recipients to request recycle or return to sender with a single click, reducing the amount of paper that gets tossed in the trash.

Support every delivery model your organization uses

From smart locker integration to delivery route organization, Received Digital adapts to your delivery requirements. Ensure accountability and convenience at every handoff with reliable proof of pickup and delivery methods, including signatures, contactless QR code/ID card scans, and image confirmation.

Your team, with the power of Received Digital

Mailroom manager portrait

Mailroom Managers

Gain insight into key mail center metrics, and track every item received by the mailroom with full chain of custody and record of accountability

Mailroom operator portrait

Mailroom Operators

Reduce the time required to sort, manage, and distribute mail and packages while eliminating lost, misplaced, and misrouted items

Finance leader portrait

Finance Leaders

Reduce time and costs associated with inbound mail and package processes, and increase organizational productivity by improving response times

Why Received Digital?

All-in-one solution

Received Digital is designed to handle both mail and packages, creating total accountability for all incoming items.

Easy implementation

As a web-based application, no expensive set-up fees or high-cost customizations are required. Getting started is as simple as creating an account.

Simple image capture

Use any built-in or connected camera on a tablet, mobile device, or computer to quickly capture images of items. No special equipment is required.

Auto-assign and notify

Using OCR and machine learning technology, Received Digital automatically identifies the name on the envelope or label and notifies recipients.

Item actioning

Recipients can request for items to be recycled, shredded, opened and scanned, mailed, forwarded, delivered, or prepared for pickup right within the application.

Automate recipient requests

Automate action requests for a single recipient or a group to ensure quick response times and maximize efficiency for your specific environment.

In mailrooms across industries...

Corporate Mailrooms

See how Received Digital boosts operational efficiency for businesses and solves distribution of items for an increasingly remote workforce.

Universities

See how Received Digital helps university mailrooms keep their campuses connected and thriving while elevating the student experience.

Property Management

See how Received Digital enables property managers to enhance security, convenience, and tenant satisfaction for their properties.

Get started now!

Request a demo from one of our experts to get started

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