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Empower Your Team

Everyone in your organization benefits when communications are distributed more effectively with Received Digital.

Mailroom manager reviewing analytics

Mailroom Managers

Received Digital puts the information and data you need to run an efficient mailroom at your fingertips. Oversee operations with a greater level of visibility by monitoring metrics including peak volume levels, pending requests, and response time. Meanwhile, Received Digital does all the record keeping digitally so you don’t have to.

Gain insight into key mailroom metrics and measure efficiency

Increase accountability by tracking every item received by the mailroom with full chain of custody

Configure automated workflows and receiving processes for smoother operations

Mailroom operator receiving package

Mailroom Operators

Ensure every item received is accounted for with easy-to-use image capture. Adding a Location ID to items makes for quick retrieval and an organized mailroom. Reduce the time spent responding to recipient requests and inquiries by providing them with images of items as soon as they’re received.

Eliminate lost, misplaced, and misrouted mail and packages by digitally capturing every item received

Enable recipients to self serve by providing images of items received

Simplify handling by adopting a standard store and retrieve methodology built in to Received Digital

Finance leader working on laptop

Finance Leaders

As a finance leader, managing the bottom line is always a priority. Received Digital helps improve the bottom line by eliminating waste and improving overall organizational productivity. Additionally, the risk of lost or misplaced items is eliminated, bringing a new level of confidence to operations.

Increase flexibility of mailroom to support evolving organizations

Improve recipient responsiveness to incoming mail and packages, eliminating unnecessary delays and increasing efficiency

Reduce the costs and time spent supporting off-campus recipients

Recipient receiving notification

Recipients

Imagine the convenience of having a preview of all your incoming mail and packages from wherever you are. Received Digital provides you with a virtual mailbox so you can preview and action your mail and packages with ease. This enables you to better prioritize your time and focus on high-value tasks.

Preview and action mail and packages when off-campus

Receive notifications as soon as items are received by the mailroom

Preview images of items received so you can decide how the item should be handled

Frequently asked questions

Received Digital is built for organizations of all sizes that receive, manage, and distribute physical mail and/or packages. The platform is flexible enough to support many workflows and is especially well-suited for corporate mailrooms, universities, property management teams, and government agencies.

Nope. You can use any standard tablet or mobile device with a camera to image mail and packages. Received Digital also works with any external camera connected to your device, so if you prefer to use a document camera connected to a computer, that works too!

The first time a variation of a recipient's name is detected, Received Digital's advanced Auto-Assign algorithm will make a suggestion for the assignment. Once you confirm the assignment, Auto-Assign will automatically recognize and assign future items with that same name variation.

For packages, Received Digital automatically identifies the recipient, all barcodes and their associated tracking numbers, all carriers associated with the item, invoice number, PO number, and reference numbers. For mail, Received Digital identifies the recipient, all barcodes and their associated tracking numbers (including IMbs), and mail class.

Yes. All email and SMS notification templates are fully customizable within the application, allowing you to tailor the branding and messaging for your recipients.

Yes. Received Digital is completely customizable to fit your environment, so your mailroom can choose to enable or disable any of the following actions: Recycle, Shred, Open & Scan, Mail, Pick Up, Deliver, Forward, Return to Sender.

When a recipient wants to see what’s inside an envelope, they can choose for the item to be opened and scanned. This gives the mailroom permission to open the envelope, image the contents, and pass them along to the recipient, all within Received Digital.

Received Digital offers multiple options for proof of pickup and delivery, including signature capture, contactless QR code or ID card scanning, and image capture, giving your organization flexibility while maintaining a clear chain of custody.

We would be happy to give you a complete tour of the application. Click here to schedule your demo!

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